Comfort Guarantee

Comfort
Guarantee

We stand behind every chair we build. Our Comfort Guarantee means that if you’re not 100% satisfied with the comfort of your new Posture Care Chair, we’ll make it right by adjusting or recontouring until it’s perfect. This is not a money back guarantee, because a chair made for you... should feel ‘made for you’ guaranteed.

Woman relaxing in an orange recliner with a Comfort Guaranteed seal

‘Made For You’ Comfort Guarantee

We offer an exclusive ‘Made For You’ Comfort Guarantee on all of our chairs. Therefore, if you’re not 100% satisfied that your new Posture Care Chair is the most comfortable chair you’ve ever owned, then we will re-tailor, re-design or re-contour the chair until it is.

We understand that every ‘body’ is different.

Our Posture Care team is committed to providing you with the most comfortable chair that is Made For You. We deliver recliner chairs that provide ultimate comfort with a customised design and thoughtful craftsmanship. This superior quality is coupled with our famous Comfort Guarantee, because we recognise the importance of adjustable chairs that meet your specific body measurements.

Our service
doesn’t stop
after the sale

Woman seated in a green recliner speaking with a seating specialist

People have always been at the centre of our business. Therefore, we build our tailored and uniquely designed chairs for you.

We understand that a first class service and absolute comfort are essential to the livelihoods of you and your loved ones. Therefore, our Comfort Guarantee offers our clients peace of mind and reassurance built on strong personal focus. Your comfort will always be our end goal.

Our team address your questions and concerns throughout the entire build of your chair. We will remain with you every step of the way long after delivery. Any comfort adjustments or reassessments that are needed on your recliner will be prioritised by our Comfort Seating Specialists. This is why we are proud to say that our Comfort Guarantee provides the ultimate comfort experience.

Call today to arrange a consultation with one of our Comfort Seating Specialists

Contact Us
Posture Care founder with the timber frame and mechanism of a tailor-made recliner

Our component
warranties

Timber Frames

25 Year Warranty

25 year manufacturer’s warranty on timber frames (Tasmanian oak & industrial ply)

Seat Foam

10 Year Warranty

10 year manufacturer’s warranty on cushioning and padding

Mechanisms & Motors

3 Year Warranty

3 year manufacturer’s warranty on mechanisms and motors

Electronics

1 Year Warranty

1 year warranty on Heat Units, LED Lights, Neck Motor, Lumbar Motor, Air Bags and Hand Controls

Fabrics & Leathers

3 Year Manufacturers Warranty

3 year supplier warranty against fault

Massage & Heat Unit

1 Year Warranty

1 year manufacturer’s warranty on massage and heat units