First class service. Absolute peace of mind. The Platinum Care Plan goes beyond the sale with a dedicated Personal Comfort Concierge, extended guarantees, and an annual in-home reassessment to ensure your chair continues to feel as good as the day it was delivered.
Be upgraded to First Class Treatment. Our aim is to ensure that your chair, your experience, and our service is First Class. A Personal Comfort Concierge is appointed to address all questions and concerns throughout the process of the building of your chair. This person is especially appointed to you, offering one on one contact and making communication much easier for you and other concerned individuals. Furthermore, you will receive the following benefits:
Receive First Class Service and absolute comfort with our Platinum Care Plan
After 12 months we come to your house to
reassess comfort, safety
inspect, dry clean &
deodorise your chair, and ensure everything is
as good as new.
Extra Customised
Service
Free 12 Month Clean
& Comfort
Reassessment
Free 12 Month
Clean & Comfort
Reassessment
Guaranteed
Express Build
Extended
Comfort
Guarantee
Fabric
Protection